Arizona

If you are thinking about applying for the Arizona EBT Card or if you have questions about its use, you have come to the right place, in our complete guide about the Arizona Quest Card you will find answers to all your questions.

In this detailed guide, we'll tell you everything you need to know about your Arizona Quest Card. It includes information on replacing a lost card, how to go online to check your balance, EBT discounts and benefits you may not know about, restaurants that accept EBT in Arizona, how to buy groceries online with your EBT card, and much more.

What is Arizona EBT?

An EBT (electronic benefit transfer) card is a payment method that works like a debit card and is used to distribute public assistance benefits.

The Arizona EBT Card, also called an Arizona Quest card, is used for the delivery of benefits such as food stamps (SNAP benefits) and cash assistance.

Once you are approved for food stamps or one of the above programs, you will receive your benefits each month on an Arizona EBT card.

How do I apply for EBT in Arizona?

There are three ways to apply for SNAP EBT in Arizona:

• Option 1: The easiest way to apply for Arizona SNAP is online using the Arizona Health-e-Arizona Plus portal. Click here to go to the application webpage.
• Option 2: You can also apply in person at the Arizona Department of Economic Security (DES) County Assistance Office. To locate the DES County Assistance Office nearest you, click here.
• Option 3: You can also call the Arizona DES Information Line (1-800-352-8401) and have an application mailed to you, which you can complete and return to your local DES County Assistance.

What can I buy with Arizona EBT?

Your EBT card works like a debit card. It can be used to buy food at grocery stores, convenience stores, and some farmers' markets and cooperative food programs.

The USDA, which runs the food stamp program, has clearly defined what you can and cannot buy with SNAP benefits.

Here is the list of foods you are allowed to buy with your SNAP benefits card:

• fruits
• vegetables
• meats, fish, poultry
• deli meats and steak
• dairy products
• breads
• cereals
• seeds and plants that produce food for the home
• soft drinks
• candies
• cookies
• snack crackers
• ice cream
• energy drinks (must have a nutrition label)
• live seafood, such as lobster, fish and shellfish
• pumpkins (as long as they are edible)
• birthday cakes (inedible piece of cake cannot exceed 50 percent)
• bakery items

Here's what you CANNOT buy with your SNAP benefits:

• alcoholic beverages
• tobacco products
• hot foods (prepared for immediate consumption)
• non-food items
• pet food
• soaps
• paper products
• medicines and vitamins
• household supplies
• toiletries
• cosmetics

How can I check the balance on my Arizona EBT card?

Below are 3 ways to check your Arizona Quest EBT card balance.

• Option 1: Check your last receipt. The first option to check your Arizona EBT card balance is to review your latest receipt. This is the easiest and quickest way to locate your current Arizona EBT Card balance. Your balance will appear at the bottom of your most recent grocery store or ATM receipt. You should make a habit of saving your most recent EBT receipt, so you will always have a quick way to know your balance before you go shopping.
• Option 2: Check your balance online. The second option for checking your Arizona EBT card balance is online through the ebtEDGE website. To log in, click here, and then enter your User ID and password as shown below. Once logged in, you will be able to view your current balance and transaction history.
• Option 3: Call by phone. The last option for checking your Arizona EBT card balance is by phone. Call the EBT Customer Service number (1-888-997-9333) on the back of your card. The Customer Service Hotline is available 24 hours a day, 7 days a week.

After calling, enter your sixteen (16) digit EBT card number and you will hear the current balance of your food assistance or cash assistance account.

List of Arizona Restaurants Receiving EBT

• 24th st Pizza & Gyros
• Blimpie
• Burger Shoppe
• CiCi's Pizza
• Dairy Queen
• Denny's
• Dominos Pizza
• Eegees
• El Pollo Loco
• Fat Sub
• Firestone Subs
• Golden Corral
• Harris and Smith Coffee Company
• Helpings Cafe and Market
• Jack in the Box
• Jimmy and Joe's Pizzeria
• KFC
• Moon Light Family Restaurant
• Papa Johns Pizza
• Papa Murphy's
• Rally's Hamburgers
• Smoke Dem Bones BBQ
• Speedy Street Tacos Corp
• Subway
• Taco Bell
• Tasty Box
• Uncle Sams
• WaBa Grill

Arizona EBT Telephone Number

This is the number to call if you need to reach Arizona EBT Customer Service:

1-888-997-9333 (You can call 24 hours a day, 7 days a week).

The following are reasons why you might need to call the Arizona EBT phone number:

• Your card is lost or stolen.
• Your card does not work.
• You want to change your PIN because you forgot it or because you think someone else knows it.
• You want to know how much you have left in your account.
• You were charged for a purchase but didn't get the food or you were overcharged for what you bought.
• You have other questions or problems.

How to use your Arizona EBT card to buy groceries

Here are the steps to buy food with your card.

• Step 1: Take your purchases to the cash register. Depending on the store, you may have to separate your eligible items from your ineligible items.
• Step 2: Swipe your card at the POS or hand your EBT card to the clerk.
• Step 3: Enter your four-digit personal identification number (PIN) on the keypad. The terminal will display **** instead of the numbers you entered.
• Step 4: Press the "ENTER" key.
• Step 5: The clerk enters the purchase amount. If the amount is correct, press the "OK" or "YES" key.
• Step 6: You will receive a copy of a printed receipt showing: Store name and address, amount of your purchase, and the new balance in your SNAP benefits account.
• Step 7: Save your receipt so you will know your new balance the next time you shop.

Please note that you cannot be charged a fee for paying with your SNAP benefits.

When are food stamps placed on the EBT card?

The Arizona EBT card (Arizona Quest Card) contains the food assistance benefits you are assigned each month. Your benefits will be deposited on your EBT card according to the first letter of your last name:

• A or B - Benefits are deposited on the 1st of the month.
• C or D - Benefits are deposited on the 2nd day of the month.
• E or F - Benefits are deposited on the 3rd of the month
• G or H - Benefits are deposited on the 4th of the month
• I or J - Benefits deposited on the 5th of the month
• K or L - Benefits are deposited on the 6th of the month
• M or N - Benefits are deposited on the 7th of the month
• O or P - Benefits are deposited on the 8th of the month
• Q or R - Benefits are deposited on the 9th of the month
• S or T - Benefits are deposited on the 10th of the month
• U or V - Benefits are deposited on the 11th of the month
• W or X - Benefits are deposited on the 12th of the month
• Y or Z - Benefits are deposited on the 13th day of the month